2 If you have medical (non-drug) … If you receive such an offer from Sun Life after submitting a claim on your long term disability insurance policy, don’t make a … Mail to: Sun Life Group Long-Term Disability, SC 4328 One Sun Life Executive Park P.O. It should explain why the company made its decision and how you can appeal. Part 1: to be completed and signed by the Policy Owner and Insured Part 2: to be completed by the attending doctor at your expense Box 81830 Wellesley Hills, MA 02481 Fax to: 781-304-5537; To submit a paper form, follow these steps: In a letter dated November 16, 2010, Sun Life again denied the claim for long term disability benefits. Sun Life was unmoved. In the meantime, please contact our Client Care Hotline at (02) 849-9888 for further inquiries. Sun Life long-term disability helps you pay for your monthly living bills and expenses with a monthly payment plan while you are unable to work. Furthermore, Sun Life stated that it had an independent records review conducted by an additional physician. Long-term Disability. It’s called a “disability buyout” or “settlement offer”. All group life insurance claims are adjudicated in the Montreal office. Sun Life’s Disability Buyout Offer. Sun Life Financial sometimes denies claims for disability benefits. In this letter, Sun Life stated that it had reviewed and considered the newly submitted evidence. Changes to the plan such as an address change, adding or removing a dependant or adding or removing a benefit cannot be done on the website. Attending Physician Statement – disability claim (020-3485-STD-LTD) Use this medical form to submit a short-term disability claim. A disability can result from a number of causes, including an injury, a serious illness or a mental health issue. Sun Life has another way of handling claims. A Sun Life representative will be getting in touch with you through call or email to complete all required information within 2 business days. Sun Life group benefits offices adjudicate medical and dental claims, handle short and long-term disability claims and provide rehabilitation services. Attending Physician’s Statement – LTD (General) (045-1355-GEN / 045-1356-GEN) Upload your completed forms by clicking on Upload a Long-Term Disability claim document (located on the home page) or send them to Sun Life by fax or mail. If you receive a notice of denial, read it carefully. What to do if Sun Life Financial denies your claim. Plan Member Update (PMU) (920-5800) Use this form to submit a long-duration disability claim. Disability insurance is designed to replace a portion of your income if you become disabled and are unable to earn an income. In New York, insurance products and prepaid dental products are underwritten or provided by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) ("SLHICUS") or by Union Security Life Insurance Company of New York (Fayetteville, NY), administered by SLHICUS. When it decides to deny a claim, it notifies the claimant by mail. Fill out the following form Disability Benefit Claims Form. 1 For forms which require changes (such as a termination form), contact the Personal Health Insurance administration team at 1-877-SUN-LIFE (1-877-786-5433) with menu options 1 for English. Sun Life Financial offers short- and long-term disability options with flexible plans like voluntary disability, retro disability benefits, and disability claim management services. 920-5800 ) Use this form to submit a long-duration disability claim Life again denied the claim for long term benefits. Made its decision and how you can appeal submitted evidence contact our Client Care Hotline at 02... 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