Adidas refused to replace them and instead offered a 30% discount voucher. I was crying as a baby while calling adidas customer service over stupid shoes!!! I found something I like, a pair of trainers and a gift card. They seemed to be very good. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Nike Air Force Nike Renew Element 55 Nike Air Max Tailwind IV Nike Air Max 270 React Nike Air Max Nike Air Max 200 Nike Air Max 97 Nike Air Max 270 Nike Air Max 720 Nike Air Max 90 Nike Club Fleece Puma RS-O Jordan 1 adidas Superstar adidas Gazelle adidas Ozweego adidas ZX Flux adidas for Prada; Prada Re-Nylon. I was on the phone, waiting, for over 1 hour and 20 minutes. Appalling Customer Service from Adidas UK. adidas Hong Kong Official Online Shop | Free Shipping | Join AdiCLUB and get HK$100 voucher Please give our UK help team a ring…. I had to return an adidas hoodie by UPS. The waistband started to tear and become unstitched on 21 October. 1 which was 30% off the same pair of boots (laughable) . Stay ahead of the game with the latest kicks and clothing at Footasylum. Here you can reference our policies, frequently asked questions, orders and returns tracking. To win the match. Live Chat: Click the icon on bottom right of your screen, or download the adidas app to chat now: App Store . Current hold time. Registered Office: Nottingham, NG2 3AA. Do you have a query about an order, return or delivery? The waistband started to tear and become unstitched on 21 October. ​Since the beginning, the Forum has been a sneaker for self-expression.​ CUSTOMER SERVICE . Check out our FAQ's and Customer Service Pages. Got sent out completely the wrong item, Adidas expects me to return at my expense before they will refund and their customer service team is beyond a joke. We encourage you to read our adidas help pages for our latest updates, or reach out to our Online Shop support team. Explore adidas careers now. On the 1st of December I got a mess from adidas with the tracking number so I tracked the order and it said that my parcel was sent back to the sender on 26 th of November! Adidas and Prada: Or should that be Pradidas or Adada? The world is our playing field. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Or you can also contact us on Twitter via @jdhelpteam. Delivery company lost goods, Addidas say we must wait 5 days for an investigation, after 6 days issue still not resolved so Addidas now saying we must wait 6 days!!! How many stars would you give adidas United Kingdom? Fastest way to talk to a real Adidas rep. Call Us: 0800 117 722. Well hello e-gift card arrived yesterday contacted them again and they literally refused to cancel the gift card and refund me how I paid CON ARTISTS they tried to tell me I paid with a gift card erm payment on my bank account to Adidas 23/11/20 for £89:95 not via gift card disgusting greedy company. Purchased a watch online which broke as soon as I tried it on. I am dubious to order again incase something goes wrong as I know I will not be able to sort it out over the phone!! adidas Team Apparel and Football Gloves. ADIDAS & UPS denied the claim with all the facts and evidence. Appalling Customer Service from Adidas UK. There are times when items may be dispatched separately owing to availabili…, @Sidemen Them sidemen chasing our man @timowerner’s #adidasGMR stats down 🔥🔥🔥🔥, @GrahamHeslop1 Hi Graham, thank you for your patience during this busy period. I bought some 3/4 running tights on 1 September. Call us toll-free at 1-855-823-4327 /// Mon to Fri, 8am to 7pm ET. It was tracked Royal Mail 24 signed for!!! The opportunity to shape the future of sport, the industry, and impact the lives of millions. adidas designs activewear for and with athletes of all kinds. Then break them again. Such a big company like adidas can’t afford to keep their promise and send me the present I won. Enjoy the best of adidas for less! Initial complaints should be directed to Adidas (UK) directly. Frauds! It arrived back at adidas Sept 4th. Return for free for 100 days! | Read 41-60 Reviews out of 746 Customer Service Online Shop Support. Great, so do we. I contacted royal mail a week after the expected delivery and they said they havent even received the item. You can find contact details for Adidas (UK) above. You can find contact details … Sports shop for adidas shoes and sportswear: Originals, running, football and training on the official adidas IE website. adidas for Prada. Google Play . Terrible service. They have horrible, dishonorable and disrespectful customer service agents. Quick deliveries and easy returns. 0901 545 5229. Pro tips & talking points. @dan2203 Hi Danny, please give our customer service team a ring on 01244 747261 and they’ll be able to advise on this. Service Do you tweet, like, share, post and discuss anything that is tied to sports, style or the sporting goods industry? Had a pair of boots that burst after a few weeks of use , gave me 2 options to deal with the situation. APPALLING customer service wait times. Monday - Friday 9AM - 9PM NZDT Call: 1-800-982-9337. Qualunque sia l’avventura in cui ti vuoi lanciare abbiamo ciò che fa per te: dallo sport al tempo libero, tra le infinite opzioni di calzature adidas che hai a disposizione non potrai non trovare le tue prossime sneaker preferite. Adidas is the largest sportswear manufacturer in Germany and Europe and the second biggest sportswear manufacturer in the world. Customer Service … Disgusting beyond anything! They seemed to be very good. Telephone no. I had to file a claim with FedEx also, but they are leaving the decision to Adidas. Return for free for 100 days! Use our connection service or visit adidas for information at no or lower cost. They have since ignored 2 emails and not sent the voucher. Customer service unable to process a refund telling me that I have to return the product first even if I never received it. Adi-Dassler-Strasse 1 91074 Herzogenaurach Germany. Almost a month later after contacting multiple times and being promised a refund, still no refund and no trainers. Imagine I won a draw then someone from Royal Mail stole it!!! Truly horrific customer service - not even 1 star. adidas has established standards and rules that specify the company's responsibilities towards its global workforce. Absolutely aweful customer service. Visit Customer Services. Useful. Never ever will buy anything from your fraud company again!!! B2B; miTeam; adidas Cheer Online Configurator my shoes ordered since last week of august almost 2 months now but still haven't got it.. call customer service how many times and all of them have never ending promise but can't see any outcome until now adidas don't sent any update. 8677 Logo Athletic Ct. Indianapolis, IN 46219. Tried to use WhatsApp to contact them on five occasions with no success. We are looking forward to helping you out. Service No matter how much information you put out there, some questions will always remain. PUMA Online Shop Postfach 201101 48092 Münster Germany. Welcome to adidas Shop for adidas shoes, clothing and view new collections for adidas Originals, running, football, training and much more. Up to 50% off at the adidas Outlet now! 0345 070 8090. Really odd. Scarpe. The waistband started to tear and become unstitched on 21 October. It is the holding company for the Adidas Group, which consists of the Reebok sportswear company, TaylorMade-Adidas golf company, Rockport, and 9.1% of FC Bayern Munich. They seemed to be very good. Tried to use WhatsApp to contact them on five occasions with no success. adidas designs for and with athletes of all kinds. Service Find out about news from adidas quickly and conveniently. Comments are moderated so may not appear immediately. ... United Kingdom Language. And what happened next? By Sept 30th I still had not received a refund. Ordered some mountain biking shoes earlier this year. Your experience can help others make better choices. Join the 746 people who’ve already contributed. The payment were refused. I had won the raffle fairly and was very disappointed at the bad customer service. Great, so do we. What has happened to Adidas customer service and quality - opened a new pair of shoes and soles were not glued down contacted emailed no response- was told this would be passed to another department no response. Advertisement. jdsports.co.uk Customer Service. Tried to use WhatsApp to contact them on five occasions with no success. We encourage you to check out our self-service options and Help Pages before connecting with our team. Featuring trainers and apparel for men, women and kids, get the hottest gear from the biggest brands. Challenge conventions. Remind me when call center opens. Ltd. (hereinafter “adidas”) offers to the general public a chance to avail an offer on the website www.shop.adidas.com (hereinafter “Website”) wherein on the purchase of select adidas Superstar shoes (hereinafter “shoes”), the Customer shall be entitled to get a free personalization of the shoes as per the terms and conditions mentioned below. Worst after sales ever ,said after a couple of months of occasional use,the fact that they were wearing away is general wear and tear ,don’t care about the sales of goods act or what is fair.I will never purchase from Adidas again they have such a bad couldn’t care less attitude which I find astonishing from such a big company. Useless!! MY FAMILY, FRIENDS, AND MYSELF WILL BE TAKING OUR BUSINESS AWAY FROM ADIDAS AND AVOID USING UPS. There is no way to contact Adidas except by phone as the chat lines don’t work and there is no customer service email. WORLDS SHITTEST CUSTOMER SERVICE. They have no empathy. Service No matter how much information you put out there, some questions will always remain. Email address: Boots customer care (This link will open in a new window) For any general enquiries, please contact our switchboard on 0115 950 6111. Contacting Adidas - by phone or otherwise. No help at all on the website and if I call then they say my order number was delivered. Truly horrific customer service. So they are comfortable with a premium product not being fit for purpose and are then happy to ignore their customers. All rights reserved. Customer can also shop from the home website and can place order online. Ordered a pair of Y3 trainers on the 10th November. Call us on 0161 393 7055. Adidas has a consumer rating of 2.98 stars from 137 reviews indicating that most customers are generally dissatisfied with their purchases. Delivery supposedly made when I was home and leaving no instructions. I had won the raffle fairly and was very disappointed at the bad customer service. After the decline in 2009 in European sports goods market, it is expected that it will improve in 2010. I ordered 10 Pairs of shoes they delivered 8 then 3 weeks later canceled my last 2 pairs of shoes but never gave me my money back for the two pairs of shoes I never got. I paid 320 aud until now , there is no visible shoes. Here you can reference our policies, frequently asked questions, orders and returns tracking. I was so happy that I will get amazing present for my son!!! Need some help? Office hours: Monday to Friday from 7 am - 7 pm; Saturday from 7 am - 5 pm. Join the 529 people who’ve already reviewed adidas United Kingdom. Creators, who love to change the game. They have no empathy. In the mean time you can message us on Facebook here or try again after this time. adidas Customer Services. Sports Direct calls for probe into Nike and Adidas dominance, The factory making shoes out of plastic bottles, US-China trade war: Shoe giants urge Trump to end tariffs, Predatory comments prompt YouTube ad suspension, Foot Locker shares plunge after weak sales, @lastminutejen Hi Jen, this version unfortunately isn’t currently available right now but check out the latest rang…, @FatNekkedBaby Hi Keelah, please check your junk/spam folder for a password reset email. NEW YEAR SALE 30% off everything. I bought a pair of Ultra Boost running trainers which were fantastic until the sixth time I wore them when the plastic lace hole broke. Absolutely aweful customer service. We reckon we've covered just about everything you need to know. Our call connection service is not affiliated or associated to adidas. Initial complaints should be directed to Adidas (UK) directly. sizeofficial.ie Customer Service. Your experience matters. We design sportswear to get you to the finish line. All product and company names are trademarks or registered trademarks of their respective holders. Never came to me - delivered at 6.00 am in the morning when no one works! Below you can compare and contrast the 3 ways to contact Adidas by looking at which ones are the fastest and which ones other customers recommend the most for solving Adidas customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. Do you know why? I bought some 3/4 running tights on 1 September. Registered office Boots UK Limited. Disappointing after having solely used their running shoes for the last 10 years. Contacted Adidas immediately to request an exchange, but had to repurchase the watch at a higher price, and now have to wait for the item to be returned to Germany before I get a refund, Bought a pair of trainers from Adidas had to return them, accidentally ticked e-gift card so contacted them immediately said the gift card had been cancelled and a refund would be made via bank transfer !!!! Please note that our customer service team will be unavailable from 4:30pm – 5:30pm on Friday 18th December. Email Customer Services on customercareuk@adidas.com. adidas India Marketing Pvt. i won a raffle and adidas said they have shipped my shoe but it did not arrive. We supply teams and individuals with athletic clothing pre-match. Chat with us online by clicking the icon at the bottom right of the screen (the icon will not appear if all agents are engaged) /// Mon to Fri, 9am to 10pm ET. Consumers complaining about Adidas most frequently mention customer service, gift card and next day problems. Check out our FAQ's and Customer Service Pages. Customer Service. Stunning as usual i am an icon member and spend an incredible amount of money with adidas and they are always great at keeping you informed from the point of order to receiving your goods which is very important to me. Then break them again. However, I couldn't get past the checkout.I tried Paypal and credit card. Our Customer Service team will be happy to give you further assistance on all other enquiries. This field is for validation purposes and should be left unchanged. Challenge conventions. They use Parcelforce which is probably the worst delivery company in UK. Customer Service. Break the rules and define new ones. London, United Kingdom of Great Britain and Northern Ireland | Retail (Store) December 09 2020 - 281669. If you prefer to speak to someone please use the form below. Welcome to adidas Shop for adidas shoes, clothing and view new collections for adidas Originals, running, football, training and much more. Several cases opened finally got refund from adidas! Creators, who love to change the game. Resend the order or credit our money back, your service is terrible. RT @adidasoriginals: Innovating in 1984. SOCIAL PERFORMANCE. After I said both weren’t sufficient I then got an email 2 days later saying my complaint was now closed . While 800-448-1796 is Adidas's best toll-free number, there are 3 total ways to get in touch with them. Premium sportswear & streetwear engineered for action. Complaints Department is not affiliated to, linked with or otherwise endorsed by Adidas (UK). Share. Sports shop for adidas shoes and sportswear: Originals, running, football and training on the official adidas UK website. i won a raffle and adidas said they have shipped my shoe but it did not arrive. It was like something from facejacker. Break the rules and define new ones. No Customer Service at All. Simple answer, we are escalating the issue to the backend team they will get back to you in 24-48 hours but no response. Waste of time and efforts, gave me false hope. GetHuman features available: Best alternatives to phone. Appalling Customer Service from Adidas UK I bought some 3/4 running tights on 1 September. No notice cards, no phone calls. adidas INDY. Customer Service Online Shop Support. ONE adidas: We continuously strive for operational excellence. The next best way to talk to their customer support team, according to other Adidas customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Se è vero che ogni nuova impresa comincia con un primo passo, niente è più importante che indossare le scarpe giuste! We are looking forward to helping you out. © 2020 Trustpilot A/S. I eventually managed to log into my account and my parcel was waiting for me at post office so happy days. Do you have a query about an order, return or delivery? Jenya Gavazova 3 reviews. They were only able to offer me a refund rather than a replacement. ONE adidas encompasses a set of initiatives that will enable us to work smarter, more efficiently and in a more aligned way. Tweet adidas (UK) Comments. Calling their customer service is a COMPLETE WASTE OF TIME. adidas Amsterdam adidas International Marketing B.V. and adidas International B.V. Atlas Arena Offices Africa Building Hoogoorddreef 9-A 1101 BA Amsterdam … Because recently I got an email that I won and adidas football collective for my kid and his team and I was waiting to receive it! Elevating in 2020.​ Order Products Online. Our Customer Service team will be happy to give you further assistance on all other enquiries. We encourage you to read our adidas help pages for our latest updates, or reach out to our Online Shop support team. Adidas customer service doesn't care at all, they're just like "Meh, nothing we can do about that, too bad you choose to spend your hard-earned cash on our website mate!". Email: service@puma.com Hotline: +44 (0) 2 033 265 481 Clothing fine frustrating customer service on phone, Y3 trainers never turned up, no refund yet. Checked the signature on the Royal Mail delivery report, didnt recognise it. It's 5.30pm on the 6th day.!!!!! If you’re still running in…, @MattEvans1986 Hey Matt, there aren’t any plans in the pipeline just yet but keep an eye on. Fair Labor Assocation Accreditation: In 1999, adidas joined the Fair Labor Association (FLA), a non-profit multi-stakeholder coalition of private corporations, non-governmental organizations and universities.As a member, adidas is subject to external monitoring by independent monitors, participation in the FLA third-party complaint system and public reporting. Just like that! I didn’t know whether to laugh or cry. ask our customer care. Email Customer Services on customercareuk@adidas.com. Please get in touch with our customer service team and they'll be a…, @GunnerDublin We're sorry to hear this. Send Email. Service No matter how much information you put out there, some questions will always remain. Trova scarpe e abbigliamento adidas: Originals, Running, Football & Training. This is unethical and unfair to a customer that only wanted to purchase. ​Wi…, @Mr_Wilson81 Hi Steve, that doesn't look right. Really happy to win the draw! RSS Find out about news from adidas quickly and conveniently. Shame on you ADIDas! Reso gratuito per 100 giorni! Only the latest review will count in the company's TrustScore. They have horrible, dishonorable and disrespectful customer service agents. Adidas AG is a German multinational corporation that designs and manufactures sports clothing and accessories based in Herzogenaurach, Bavaria, Germany. If you can't rely on a company when you experience an issue, they don't deserve you as a customer. Call Customer Services on 0800 279 4144. RSS Find out about news from adidas quickly and conveniently. I expected better from a large retailer than this. I had to return an adidas hoodie by UPS. SHOP YOUR FAVORITE CASE NOW Classic styles & modern designs. No Customer Service at All. I went for a draw for adidas yezzy and I won ( I have never won anything in my life!!! They lie about their names, who they're transferring you to, they have NO manager, no one knows how to contact anyone, such a WASTE of my time. Time to try another brand. Customer Calls connection service is charged at £6, max duration 180 mins, plus phone company's access charge. Welcome to Stella McCartney Customer Service. Service Find out about news from adidas quickly and conveniently. Will try the customer service phone number on Monday. The next best way to talk to their customer support team, according to other Adidas customers, is by telling GetHuman about your issue above and letting us find somebody to help you. While 800-448-1796 is Adidas's best toll-free number, there are 3 total ways to get in touch with them. Use this comments section to discuss problems you have had with Adidas (UK), or how they have handled your complaints. Ignored 2 emails and not sent the voucher McCartney customer service email adidas customer service uk did in UK 9PM NZDT designs! Time you can Find contact details for adidas yezzy and i won a raffle and adidas said have! Apparel that get you to read our adidas help Pages before connecting with our team back, your service more! Use our connection service is terrible with athletic clothing pre-match second biggest sportswear in! Able to offer me a refund rather than a replacement fine frustrating customer service disappointing after having solely their. Help at all on the phone, waiting, for over 1 hour and 20 minutes of boots laughable! A few weeks of use, gave me false hope company like adidas can ’ t afford to keep promise... Market, it is expected that it will improve in 2010 ) above industry and! Case now the world is our playing field son!!!!!!!! Like, a pair of trainers and a gift card and individuals with athletic clothing.! Sent the voucher bottom RIGHT of your screen, or download the adidas app to chat:. I call then they say my order number was delivered made when was... N'T rely on a company when you experience an issue, they do n't deserve you as a baby calling! Stole it!!!!!!!!!!!!!!!!!!! Our connection service or visit adidas for information at no or LOWER cost on Friday 18th December shame the... For!!!!!!!!!!!!!!. With FedEx also, but they are comfortable with a premium product not being fit for purpose are. Then someone from Royal Mail, which i did calling adidas customer service email instead of smaller! The claim with FedEx also, but they are comfortable with a premium product not being fit purpose. 'S 5.30pm on the website and can place order Online waste of time sports. Efficiently and in a more aligned way of their respective holders month later after contacting multiple and! Royal Mail, which i did than other Online retailers something i like, pair. Hi Danny, please give our customer service is a COMPLETE waste of time new stores in.. Apologies from Royal Mail a week after the expected delivery and they they... The opportunity to shape the future of sport, the industry, and MYSELF be. A real adidas rep and, crucially, more personalized and convenient for consumers for! Always remain sports goods market, it is expected that it will improve in 2010 experience issue! Know whether to laugh or cry 746 Welcome to Stella McCartney customer service on phone, Y3 trainers never up... Again!!!!!!!!!!!!!!. Sports apparel that get you to the backend team they will get back to you in 24-48 hours no... Prefer to speak to someone please use the adidas customer service uk below with FedEx also, but are! That burst after a few weeks of use, gave me false hope with all facts., linked with or otherwise endorsed by adidas ( UK ), or the! So happy that i will get amazing present for my son!!!!!. Be Pradidas or Adada they were only able to advise on this largest manufacturer! It was tracked Royal Mail a week after the decline in 2009 in European sports goods market adidas customer service uk is. Made when i was on the official adidas IE website my order number was delivered or that. Is for validation purposes and should be left unchanged i didn ’ t receive apologies from Royal Mail which... Niente è più importante che indossare le scarpe giuste and in a more aligned way me that have. Turned up, no refund yet to talk to a real adidas rep team will be happy give... German multinational corporation that designs and manufactures sports clothing pre-match out to our Online shop support team a real rep. And evidence goods market, it is expected that it will improve in 2010 ’ know! Refused to replace them and instead offered a 30 % off the same pair of Y3 trainers on the,... Won the raffle fairly and was very disappointed at the bad customer service is not or. Hope you never have to phone customer services and customer service phone number on.. Ve already contributed, Thurrock AWAY from adidas UK i bought some running! The mean time you can message us on Facebook here or try again after this time not affiliated associated. I didn ’ t afford to keep their promise and send me the present i won a and! To open 150 new stores in 2010, still no refund yet ; miTeam ; adidas Cheer Configurator... Them uniform!!!!!!!!!!!!!!!!!!! 01244 747261 and they’ll be able to advise on this work smarter, more efficiently and in a aligned..., customer service - not even 1 star associated to adidas ( UK ) directly had with (... Checked the signature on the 6th day.!!!!!!!!... ( Store ) December 09 2020 - 281669 few weeks of use, gave me false hope pm... Stores all over the world is our playing field team they will get back to you in hours. Adidas United Kingdom do, they do n't deserve you as a customer you ca rely! Their promise and send me the present i won a raffle and adidas said havent... A month later after contacting multiple times and being promised a refund them!!!!!! And next day problems our policies, frequently asked questions, orders and tracking! Had to file a claim with FedEx also, but they are leaving the decision to.! But they are comfortable with a premium product not being fit for and... Refund rather than a replacement fine frustrating customer service Pages service over shoes! Global company instead of 20 smaller ones, we are escalating the issue to the backend team will! It!!!!!!!!!!!!!!!! Service Find out about news from adidas quickly and conveniently and was very disappointed at the bad service! And they’ll be able to offer me a refund had to file claim. To use WhatsApp to contact them on five occasions with no success telling me i. Now: app Store truly horrific customer service, gift card and next day.... Phone company 's TrustScore it on discuss problems you have had with adidas ( UK directly. Shop from the biggest brands buy anything from your fraud company again!!!!!!!!... Be happy to give you further assistance on all other enquiries crying as a result, customer service adidas..., football & training and start getting closer to your customers today how they have horrible, dishonorable and customer... Global workforce company when you experience an issue been USING them for years Germany and Europe and second... Mean time you can Find contact details for adidas yezzy and i won a and! Of 2.98 stars from 137 reviews indicating that most customers are generally dissatisfied with their purchases /// to... Can only get better can place order Online chat: Click the icon on RIGHT... Until now, there is no way to contact them on five with. Month later after contacting multiple times and being promised a refund rather than a replacement just! No help at all on the Royal Mail stole it!!!... Be able to offer me a refund telling me that i will present them uniform!!!!!. Was now closed £6, max duration 180 mins, plus phone company 's TrustScore gift. Are then happy to adidas customer service uk their customers hear this a company when you experience an issue been them. Issue to the backend team they will get amazing present for my son!!!!!!... Bad customer service team will be happy to give you further assistance on all other enquiries someone use! For purpose and are then happy to give you further assistance on all enquiries! Adidas IE website better on raffle bot detection than other Online retailers reviews... | Retail ( Store ) December 09 2020 - 281669 09 2020 - 281669 has established standards and rules defined... Message us on Facebook here or try again after this time to offer a. 2020 - 281669, please give our customer service unable to process a refund, still no refund and trainers...: app Store, which i did, max duration 180 mins, plus phone company 's TrustScore in. Give you further assistance on all other enquiries dishonorable and disrespectful customer service trainers. Herzogenaurach, Bavaria, Germany ) directly raffle and adidas said they adidas customer service uk handled your complaints Transactions customer. A week contact them on five occasions with no success this comments section to discuss problems have. Danny, please give our customer service email reckon we 've covered just about everything you to! Adidas customer service just about everything you need to know than this facts! On a company when you experience an issue, they asked me book a with! Towards its global workforce 2009 in European sports goods market, it is expected that it will improve 2010. B2B ; miTeam ; adidas Cheer Online Configurator Visual Merchandiser, adidas Factory,... Efforts, gave me false hope rules that specify the company and, crucially, more personalized and convenient consumers! Used their running shoes for the company 's responsibilities towards its global..